Frequently Asked Questions:
 
How often do I have to get my evaporator cleaned?
This depends. If you live in the Midwest where mold concentrations appear to be the highest, then you may need to have it cleaned more frequently – about 3 to 4 times a year. If you live in the southwest, where it is dryer, then twice a year is probably enough. Take a look for yourself by pressing the CNN.Com button to the right.


I can't seem to find someone in my area that carries your product and I need to have this service done to my car, what should I do?
Please feel free to contact us directly. You can buy the product from us complete with instructions that you can give to your mechanic. Have them take a look at our web site or contact our sales department for information about how they can obtain this product for all their customers. We are building a national distribution network, but we don't have every area covered yet.


Can I clean my own evaporator?
We recommend that a mechanic or A/C technician do the installation. Although Installation is simple and most vehicles use similar systems, there are differences. Part of the installation requires drilling a 3/16 hole in the casing between the evaporator and the fan. It is important that the installer be familiar with the location and design of the ventilation system in your vehicle. Once the DWD2 SYSTEM is installed, however, you can certainly clean your own evaporator.

What about injecting the cleaner into the evaporator drain hole?
DWD2 Evaporator Cleaner system is designed to reach the evaporator between the fan and the evaporator. This is where the greatest accumulation of debris occurs. If you inject the foaming solution into the drain hole, all the solution may not reach the contaminated side of the evaporator and only do a partial cleaning. Once the injection system is properly installed in your car, future cleaning is very simple. We also provide a DWD2 Refresher cleaner that can be used through the same injector system.
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Attack the problem where it begins: In your car's ventilation system. Eliminate foul odors, road grime, nicotine oils, contaminants & irritants with no expensive dismantling.